🔄 Return & Refund Policy 

1. Return Period

Customers may request a return within 3 days of receiving the product.


2. Conditions for Return

To be eligible for a return, the product must be:

  • Unused and in original condition

  • With original packaging, tags, and accessories

  • Returned with valid proof of purchase (invoice/order number)


3. Non-Returnable Items

Returns will not be accepted for:

  • Used or damaged products

  • Products without original packaging

  • Items on clearance or promotional sale (unless defective)


4. Return Process

To request a return:

  • Contact us via email at bdshopping.com.bd@gmail.com within 3 days

  • Mention your order number and reason for return

  • Our team will verify and guide you through the return steps


5. Refund Policy

  • Once we receive and inspect the returned item, we will notify you of the approval or rejection.

  • If approved, the refund will be processed within 7 working days, via the original payment method.

  • Delivery charges are non-refundable (except for defective products).


6. Exchange Option

  • If available, we may offer a replacement for defective or wrong items instead of refund.


7. Contact

For return-related queries, reach us at:
📧 bdshopping.com.bd@gmail.com